Dorota Milczarczyk

Business Office and Communication Head

Dorota Milczarczyk is the Business Office and Communication Head

in Citi Service Center Poland. She leads a team that develops and implements a wide range of activities including employee engagement strategies, management reporting and forecasting as well as site communication strategy and execution. She also provides a broad management support and interacts on a continuous basis with all businesses and senior leaders in the site. She is an active member of the Citi Women’s Network in Poland as well.

Dorota is a graduate of the Warsaw School of Management and

Marketing where she received a BA in Finance Management. She also completed 3 years Phd Studies of Finance and Management as well as postgraduate studies of PR and Strategic Communication at the Warsaw School of Economics.

Prior to joining the Citi Service Center Poland, Dorota held the position of Deputy Head of Marketing, New Business Development Manager for Hearst Marquard Publishing part of Hearst Corporation one of the largest diversified media and information companies.

She also held the position of the Financial Markets Director for Raiffeisen Bank Polska where she was responsible for: building trust-based relationships with key corporate clients, empowering loyalty, brand and product awareness among current and potential clients, sales of full range of Treasury and Cash Management banking products, monitoring of market’s development and determining new market opportunities, leading the team of Financial Markets Specialists and creating high level of team working effectiveness.

Dorota is recognized as a manager with 16 years track record in business environment on various executive positions: sales management, marketing & communication, team management and global network.

MENTOR: Iwona Georgijew, Deloitte

Dorota Milczarczyk

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